
For any company you can call these days, you're going to be met with an automated greeting and menu, no matter what. That's just how it is, take the call, process the call and send it off to the right section of the company. This often leads the customer to frustration, impatience and eventually anger; because let's be honest, it's not a great system. But the purpose of the system was not to have great personal time with the client but to have ... read more



